Some new features have added to admin panel and will deploy to all servers in next 4 hours. Some are still in test phase and will be published shortly. These new sections have added:
1. A 'News' section has added to show the latest announcements from forums feed.
http://www.liveadmin.net/forum/viewtopic.php?f=6&t=28
2. Missed calls have integrated into admin panel. If a client asked for help and no agent answered the call it will be logged as 'Missed Call'. To show them turn this feature ON in Admin Panel Preferences.
http://www.liveadmin.net/forum/viewtopic.php?f=6&t=26
More information about the calls will be added soon.
3. Title bar notification, This will show some movements in title bar and icon bar of the windows desktop when a new client waits for chat.
http://www.liveadmin.net/forum/viewtopic.php?f=6&t=58
4. Missed calls can now be archived or permanently removed. Right click on a missed call to get the options.