Chat Transfer

[bluewebhost]

Hi,

It would be perfect if there was the option to transfer the chat to a different agent.
So an agent can see the list of other agents signed in and they can click on transfer in the chat window and choose which one of the other agents that are online and transfer the chat to them.

Would this be possible?

Thanks,

Tom

[finnerik]

I also would like a chat transfer! It would be nice if we could answer a client, and then send the started chat to the person who has that specific area of expertise if the initial agent can`t answer the question...

[Agent Q]

ditto, an important feature ..

[liveadmin]

Chat transfer implemented on 1.3.0. Available to both hosted and StandAlone versions.

Farhad