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Customer does not show after making transfer

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Customer does not show after making transfer

Postby tekneto » Thu Apr 19, 2012 8:18 pm

When an agent transfers over a chat session the agent that transfers the customer cannot see the customer anymore. The customer is still there but it doesn't show it. I tried logging out and then back in and we still could not see the customer even though the other agent was still talking to the customer. This appears to be a bug.
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Joined: Thu Apr 19, 2012 8:13 pm

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