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Client Chat Window Messed up IE6

PostPosted: Tue Aug 04, 2009 12:18 pm
by joomladiva
Hi there, does any know why the chat window for a client appears so messed up in IE6? In general, I don't know where to modify this file, any help is very appreciated. There is an option to load custom css but I don't know where to start.

Re: Client Chat Window Messed up IE6

PostPosted: Tue Aug 04, 2009 8:08 pm
by liveadmin
What theme for client site are you using? Have you tried the default theme?

Farhad

Re: Client Chat Window Messed up IE6

PostPosted: Tue Aug 04, 2009 8:55 pm
by joomladiva
Yes, I have tried all themes including the default. The window looks cut at the bottom with half of the arrow and text input showing. On some themes the text goes way out of the square box; haven't been able to figure this out.

Re: Client Chat Window Messed up IE6

PostPosted: Wed Aug 05, 2009 12:41 pm
by joomladiva
Anyone can tell where to modify the css files? Or create a new one?

Re: Client Chat Window Messed up IE6

PostPosted: Thu Aug 06, 2009 3:57 pm
by joomladiva
I am a bit disappointed with the support on this tool. I paid for it and just can't believe there is even a phone number or contact information available!

Re: Client Chat Window Messed up IE6

PostPosted: Thu Aug 06, 2009 8:03 pm
by liveadmin
Please use this form to send us email directly:

http://www.liveadmin.net/contact.php

Don't forget to include a web site address or somewhere that we can see the installation and examine it with IE6.

Farhad