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Blank Client Window

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Moderator: Ace

Blank Client Window

Postby shorneck » Tue Jan 21, 2014 6:52 pm

Hi,

I just installed the stand-alone LiveAdmin package on my site, and everything is looking great on the admin panel. However, when I try to test the client side by clicking "Live Chat Online," the window opens up but is entirely blank. No fields to type in, no message etc. I am not receiving any errors or anything. I added the javascript code and <span> tag to the page. What could I be doing wrong? Do I just need to register before this becomes functional on my site?

Thanks for your help!
Sandy Horneck
shorneck
 
Posts: 1
Joined: Tue Jan 21, 2014 6:46 pm

Re: Blank Client Window

Postby Ace » Mon Mar 31, 2014 11:41 am

sorry for late reply had family issues and pc troubles..

First if you have not resolved this issue, try this:

Make sure your code for your block look like this: <center>
<script type="text/javascript" src="http://www.mysite.com/liveadmin/client.php?key=this is the key that was assigned you"></script></center>


<center> just so that the image youre using is centered properly


also make sure you point to the location where you have liveadmin installed on your site.
Ace
 
Posts: 128
Joined: Sun Dec 27, 2009 3:05 pm
Location: USA

Re: Blank Client Window

Postby Kasztan » Thu Nov 20, 2014 1:02 pm

Meessage etc. I am not receiving any errors or anything. I added the javascript code and <span> tag to the page. What could I be doing wrong? Do I just need to register before this becomes functional on my site
Kasztan
 
Posts: 3
Joined: Thu Nov 20, 2014 12:57 pm


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