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Client Chat Window Messed up IE6

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Client Chat Window Messed up IE6

Postby joomladiva » Tue Aug 04, 2009 12:18 pm

Hi there, does any know why the chat window for a client appears so messed up in IE6? In general, I don't know where to modify this file, any help is very appreciated. There is an option to load custom css but I don't know where to start.
joomladiva
 
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Joined: Tue Aug 04, 2009 12:15 pm

Re: Client Chat Window Messed up IE6

Postby liveadmin » Tue Aug 04, 2009 8:08 pm

What theme for client site are you using? Have you tried the default theme?

Farhad
liveadmin
 
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Joined: Sat Feb 28, 2009 8:30 pm

Re: Client Chat Window Messed up IE6

Postby joomladiva » Tue Aug 04, 2009 8:55 pm

Yes, I have tried all themes including the default. The window looks cut at the bottom with half of the arrow and text input showing. On some themes the text goes way out of the square box; haven't been able to figure this out.
joomladiva
 
Posts: 4
Joined: Tue Aug 04, 2009 12:15 pm

Re: Client Chat Window Messed up IE6

Postby joomladiva » Wed Aug 05, 2009 12:41 pm

Anyone can tell where to modify the css files? Or create a new one?
joomladiva
 
Posts: 4
Joined: Tue Aug 04, 2009 12:15 pm

Re: Client Chat Window Messed up IE6

Postby joomladiva » Thu Aug 06, 2009 3:57 pm

I am a bit disappointed with the support on this tool. I paid for it and just can't believe there is even a phone number or contact information available!
joomladiva
 
Posts: 4
Joined: Tue Aug 04, 2009 12:15 pm

Re: Client Chat Window Messed up IE6

Postby liveadmin » Thu Aug 06, 2009 8:03 pm

Please use this form to send us email directly:

http://www.liveadmin.net/contact.php

Don't forget to include a web site address or somewhere that we can see the installation and examine it with IE6.

Farhad
liveadmin
 
Posts: 101
Joined: Sat Feb 28, 2009 8:30 pm


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